Flanbo AI

Privacy Policy

Effective date: August 26, 2026 · Politik konfidansyalite (Kreyòl anba a)

Who we are

Flanbo AI provides artificial-intelligence training, consulting, and content services in Haitian Creole, English, French, and Spanish. This policy explains what information we collect, how we use it, and your choices. Contact: flanboai@gmail.com · +1 (415) 917-1597 · services.flanboai.com.

Information we collect

Contact information you give us: name, email address, phone number — for example when you subscribe to our newsletter, message us on WhatsApp, Messenger, or SMS, or sign up for a service.
Messages you send us on our channels (SMS, WhatsApp, Messenger, email, voicemail), so we can answer you and improve our service.
Payment confirmations processed securely by Stripe. We never see or store your card number.

How we use your information

To answer your questions and provide the services you request.
To send you information you asked for (newsletter, session confirmations, reminders) — only with your consent.
To improve our services and keep our systems secure.

SMS / text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Opt-in: you receive text messages from us only if you text us first or opt in on our website (subscribe.flanboai.com).
Opt-out: reply STOP at any time to stop receiving messages. Reply HELP for help.
Message frequency varies. Message and data rates may apply.

Sharing

We do not sell or rent your personal information. We share it only with the service providers that run our platform (such as our messaging, email, and payment processors), strictly so they can provide their service to us, and when the law requires it.

Your choices

Unsubscribe from emails with the link in any email, or by writing to us.
Stop SMS by replying STOP.
Ask us to see, correct, or delete your information at any time: flanboai@gmail.com.

Data retention & security

We keep your information only as long as needed to serve you, and we protect it with access controls and encryption in transit. Our systems are hosted by reputable providers in the United States and Europe.

Changes

If we change this policy, we will update this page and the effective date above.

Terms

Our Terms & Conditions, including the full SMS program terms, are available at services.flanboai.com/terms.

Kreyòl Ayisyen

Politik Konfidansyalite

Kisa nou kolekte

Non ou, imèl ou, ak nimewo telefòn ou — sèlman lè ou bay yo (abònman nouvèl, mesaj sou WhatsApp/Messenger/SMS, enskripsyon nan yon sèvis). Mesaj ou voye ban nou yo, pou nou ka reponn ou. Peman yo pase sou Stripe — nou pa janm wè nimewo kat ou.

Kijan nou itilize yo

Pou reponn kesyon ou, bay sèvis ou mande yo, epi voye enfòmasyon ou te aksepte resevwa (nouvèl, konfimasyon seyans). Se sa sèlman.

Mesaj SMS

Nou pa janm pataje nimewo telefòn ou ak lòt konpayi pou piblisite. W ap resevwa SMS sèlman si ou te ekri nou an premye oswa ou te enskri sou sit nou an. Reponn STOP nenpòt lè pou sispann resevwa mesaj. Reponn HELP pou èd.

Chwa ou

Ou ka mande nou wè, korije, oswa efase enfòmasyon ou nenpòt lè: flanboai@gmail.com.